UNT System Business Service Center

Support our member institutions by efficiently providing quality
cost-effective business services that are valued by our customers

The Solution Source
Volume 1, Issue 3, February  2012

Newsletter Spotlight

• Relocation Updates
• Contact Us
• Where to Send Docs
• Insurance Reminders
• Various Travel Reminders
• Purchasing Updates
• Training Calendar

BSC Relocation to Woodhill
is Still Underway

The Business Service Center now has staff at both the University Services Building on the UNT Campus and Woodhill Square in Denton. The BSC areas at Woodhill Square include Client Services, HUB Administration, Human Resources (Benefits, Records and Employment), Information Systems and Payroll. General Accounting, Payments and Purchasing remain in the University Services Building. It is estimated that the entire Business Service Center will be located together in Woodhill Square Suite 400 by the end of calendar year 2012.

Note: Please address intercampus mail to the BSC and we will receive it (no need for department names).

BSC Contact Information

The BSC can be contacted by phone or email as needed for assistance.

Mailing Address:
1112 Dallas Dr., Ste. 400
Denton TX 76205

BSC Client Services:
training@untsystem.edu

BSC General Accounting:
bsc@untsystem.edu

BSC Human Resources
Benefits-
HRBenefits@untsystem.edu
Employment-
HREmployment@untsystem.edu
Records-
HRRecords@untsystem.edu  

BSC Information Services:
BSC IS Team

BSC Payments and Travel:
payments@untsystem.edu
travel@untsystem.edu

BSC Payroll:
payroll@untsystem.edu

BSC Purchasing:
purchasing@untsystem.edu

When in doubt or having trouble emailing the BSC please refer to the “Contact Us” section of the BSC website

Where to send your documents

The preferred method of submission for payment documents to BSC Payments and Travel is electronic format to the following email addresses:

Travel documents
travelvouchers@untsystem.edu

Travel advance documents traveladvance@untsystem.edu

Invoices/approval to pay from departments payments@untsystem.edu

Invoices directly from a vendor invoices@untsystem.edu

Inquiries from departments/vendors should be sent to the following email addresses:

Please send your documents to the applicable address mentioned above and not to all or multiple addresses.

The BSC Solution is an all-encompassing knowledge base that provides answers to commonly asked questions in the areas of HUB Administration, Employment, Benefits, Purchasing, Payments, Training and Travel. This system will allow individuals to self serve since the majority of the answers to certain questions will be at your finger tips.  If you don't find the solution to your specific problem in our knowledge base, click the "Ask a Question" tab. A member of your support team will respond in a timely manner to help uncover a solution to your problem. We suggest you bookmarking the The BSC Solution from our website for future access.

Coinsurance maximums, deductibles start over

If you are a member of HealthSelect of Texas, remember that coinsurance maximums and non-network deductibles are based on the calendar year, January 1 to December 31. At the start of each calendar year, you are responsible for any applicable deductible or coinsurance amounts. These amounts do NOT carry over from the previous calendar year.

ERS provides services to help you quit tobacco

You can get help to quit tobacco so that you are not required to pay more for health insurance. HealthSelect and the HMOs that participate in the State of Texas health plan offer tobacco cessation programs:

• HealthSelect offers a Tobacco Cessation Program and a Motivational Toolkit to help you
• Scott & White Health Plan offers a tobacco cessation program and other wellness programs.
• Community First Health Plan offers several wellness programs.
• Certain prescription tobacco cessation drugs—Zyban, its generic Bupropion, and Chantix—are now covered.

Reminders From Travel

• Expense reimbursements that are for mileage only should be submitted at least on a monthly basis to avoid potential taxing implications.
• Mileage reimbursements must include either the vehicles odometer reading from point to point or an online map (such as MapQuest) to support the point to point mileage claim.

Corporate Travel Card

If you travel for your agency on university related business, you are encouraged to apply for a Citibank Corporate Travel Card.  The card is in your name, the bill comes to you and you are still eligible for state rates with this card . The corporate card is the preferred method for our travelers to pay for their travel expenses.  Please contact travel@untsystem.edu to request an application. Once the application is received at Citibank, the processing time is about 2-3 days.

Disposal of Used Travel Advance Cards

With the scanning of travel vouchers to BSC Payments, there is no need to return the Travel Advance Card (TAC) back to Payments. Employees should shred the TAC after downloading the account summary/expense reports.

Routing of UNT Travel Vouchers to the Office of Research Services—ProjIDs

There is no longer a courier system for pick-up and delivery of travel vouchers to the Office of Research Services (ORS).  Do not send paper travel vouchers to ORS for approval.  Instead, please electronically scan and send the forms (and necessary backup) to the ORS Grant Administrator assigned to your award via email.  Follow the same process for handling your travel documents as before, including signature, but rather than sending hard copy documents, scan them and electronically submit to your ORS Grant Administrator.

Sales Tax Exemption Forms

Sales Tax Exemption Forms have been updated with current information for each institution. The tax exempt forms can be found in the Forms Library on BSC website.  Please be mindful that each institution has its own form and you should use caution that you are using the correct form for your institution. Carry with you when making PCard Purchases or to provide to vendors to ensure you do not pay sales tax.

Credit Reference Letters

Credit Reference Letters can now be found in the Forms Library on the BSC website. This letter is generally used when setting up new accounts with vendors who require credit information about your institution. If you need more information or assistance with a credit reference, please contact the BSC Purchasing Area.

Below is a list of some February training courses that will be held at the various campuses.  Please see the Training Calendar for more information regarding enrollment. 

©2012 The Solution Source, University of North Texas Business Service Center
Questions or comments?  email us at bsc@untsystem.edu or call 940.369.5500/Toll-Free 855.868.4357.
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